![]() That being said there are several here who also get good results with SCALP but many (Primal for sentence) like the newest iteration of the program. They also have a tech here on the forum who answers a lot of newbie questions and gives a lot of good info. The VM platform is a really good program and in the upper levels is a superior value to just about anything out there in a bang for the buck scenario. ![]() To answer your question, If you use PC computers I would recommend VM so it sounds like you picked my fav of the two already HOWEVER The cut version is limited in abilities. So is VinylMaster Cut a bad choice? Does SCALP do anything it can't? And when I asked about it they just send me a PSN for VinylMaster Cut without verifying which piece of software I wanted. Common courtesy and customer service would dictate they needed to ask me. And I think they should give more thought into helping me since I've already pointed out that the auction is contradictory.īut besides that, why would they ship it out if I didn't let them know. if I could afford to just buy anything else I wouldn't have needed to buy a value cutter to begin with. But software is a very big part of this package. They've been nice and respond quickly to my inquiries and I want to have a good business relationship with USCutter. I guarantee you Ebay would side with me if I decided to file a complaint. It didn't say "pick from the list below". They said, "the following items are included". It clearly showed both pieces of software are included. ![]() Which program is 'better'? If SCALP does anyone know of a manager or someone I can talk to see if I can get SCALP instead since I haven't activated/used the PSN for VMC? I hate to ask this same question in both forums, but hopefully, some of you here have used both programs. Support wrote back saying I can do rhinestone templates with both pieces of software and they don't offer design support. So I asked would that be a better choice than VinylMaster Cut. I had read further in the description for SCALP that's good for rhinestone templates which are something I wanted to get into, no exclusively but just in addition to everything else. I haven't installed it yet so the PSN hasn't been used. And I inadvertently CHOSE one of the software packages. But if I was SUPPOSED to choose which piece of software I wanted, why did they not ask me before they shipped everything? Instead, it was the weekend, which is the only time I had free, and found out I can't use the cutter that I've been drooling over all week.īut they shipped it. When asked about it support said most people throw away the software card because they don't see a CD. I was never asked before the package was sent. Well, I read the fine print and it does say there is a choice. So I contacted support to ask for the SCALP PSN and was told 'you already picked'. I then remember that the auction showed both pieces of information and it looked like both were included. So I first asked for the PSN for VinylMaster Cut. I did not receive PSN's for either piece of software when I received everything. The auction made it appear that both pieces of software were included. ![]() I recently bought a bundle from USCutter on Ebay.
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